All Systems Operational

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This is the Status Page for the EU1 Region. For other regions, please follow these links:

US: https://status.mulesoft.com/
Gov: https://gov-status.mulesoft.com/

Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
API Analytics Operational
Anypoint Monitoring Operational
API Functional Monitoring Operational
API Governance ? Operational
Exchange Operational
Anypoint Security Operational
Secrets Manager Operational
Security - Edge Operational
Tokenization Operational
Communities and Engagements Operational
API Community Manager Operational
API Experience Hub Operational
Design Center Operational
API Designer Operational
API Mocking Service Operational
Design Center Projects Operational
Runtime Services Operational
Runtime Fabric Operational
Scheduler Operational
Log Aggregator Operational
Insights Operational
Persistent Queues Operational
Anypoint MQ Operational
Anypoint MQ - Admin - eu-central-1 Operational
Anypoint MQ - Stats - eu-central-1 Operational
Anypoint MQ - Broker - eu-west-1 Operational
Anypoint MQ - Broker - eu-west-2 Operational
Object Store v2 Operational
Object Store v2 - Stats - eu-central-1 Operational
Object Store v2 - Service - eu-central-1 Operational
Object Store v2 - Service - eu-west-1 Operational
Anypoint Partner Manager v2 ? Operational
Anypoint Visualizer Operational
DataGraph Operational
MuleSoft Composer Operational
MuleSoft Help Center Operational
MuleSoft RPA ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Anypoint Platform Release and Maintenance Window Apr 25, 2024 10:00-15:00 PDT
EU: On Thursday, April 25, 2023 between 10AM and 3PM PDT (1PM - 6PM EDT, 5PM-10PM UTC)

New/Enhanced Feature Releases



Bug fixes & back-end performance enhancement releases



Customer Impacting / Downtime Announcement(s)


ATTENTION: API Experience Hub is performing a scheduled upgrade of an internal database for regular maintenance

Up to 1 hour of service interruption is expected during this maintenance window.
Service Impact Details:

Applications:
API Experience Hub database upgrade
Existing Runtimes: No impact
User Experience(UX): API Experience Hub UI and API Experience Hub API portals may be affected due to the database upgrade. API Experience Hub administrators won’t be able to manage their API portals and API Consumers won’t be able to see API documentation or request access to the API in an API Experience Hub API portal.
API Calls: N/A

***ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window.***

We will be performing database maintenance.
*** Service Impact Details:
** Applications:
Usage Reports (Metering)
During Maintenance Downtime:
User Experience(UX): Anypoint Platform users may not be able to view their Usage Reports.
Usage will continue to be collected.
Following maintenance downtime:
Anypoint Platform users will be view their Usage Reports as usual

*** ATTENTION: up to 20 minutes of service interruption is expected during this maintenance window for the following ***


We will be doing a scheduled upgrade on part of the platform underlying infrastructure.

*** Service Impact Details:

* Applications:
- Composer

During maintenance downtime:
- Composer Flows: connection management will be affected.

Following maintenance downtime:
- Composer Flows: connection management will resume normal operations.


ATTENTION: up to 45 mins of service interruption is expected during this maintenance window for the following.

We will be performing a scheduled upgrade of an internal database.

*** Service Impact Details:
* Applications:
- Tokenization Services
- Runtime Fabric
- Private Space
During maintenance downtime:
- User Interface (UI):
Runtime Fabric (Inbound Traffic tab): Unable to configure new or edit existing inbound traffic configuration.
Tokenization: Unable to create or edit tokenization services
Security: Unable to add or edit Tokenization Formats & Security Policies
Private Space: Unable to create/manage/fetch details of a private space
Private Space: Unable to deploy a new app that uses ch2 as a target and requires an ingress

- API calls:
Runtime Fabric APIs will not be accessible
Tokenization APIs will not be accessible
Security fabric Edge APIs for inbound traffic configuration will not be accessible
CH2 APIs for fetching list of domains, managing TLS context will not be accessible
CH2 APIs for creating/managing private spaces will not be accessible
Following maintenance downtime:
- User Interface (UI): Runtime fabric, tokenization, and private space management will work as usual.
- API calls: Runtime fabric, tokenization, and private space management will work as usual.
Posted on Apr 12, 2024 - 14:04 PDT
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Anypoint Platform Release and Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 11, 11:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 10:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 3, 12:40 PDT
Scheduled - On Thursday, Apr 11, 2024 between 10AM and 3PM PDT (1PM - 6PM EDT, 5PM-10PM UTC)

New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases


Customer Impacting / Downtime Announcement(s)


***ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
Trusted Domains Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Requests done from Anypoint to external domains through the API Console won't work during the maintenance. Anypoint administrators won't be able to review, add, or delete trusted domains from Access Management.
* API Calls: N/A

***ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
Mocking Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Mocking Service calls from API Designer, Exchange and API Community Manager (ACM) will fail due to Mocking Service being unavailable
* API Calls: REST APIs calls for Mocking Service will not be accessible as the service will be unavailable

ATTENTION: up to 1 hour of service interruption is expected.

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint Exchange
- Anypoint DataGraph
- Anypoint API Manager
- Anypoint API Governance
- Cloudhub
- API Catalog
* User Experience(UX): User Interface (UI) will display errors when:
- Exchange: when asset publication is triggered
- DataGraph: users deploy Datagraph instances, which will remain on status "on hold"
- API Manager: users submit new policies or publish new assets like API specs. Also, when users try to create a Policy Template.
- API Governance: users try to update rulesets in Exchange.
- Cloudhub: users try to create new CloudHub 2.0 schedulers.
- API Catalog: users publish their API Specifications using the command line.
* API Calls: REST API calls for asset publication won't work.
* Existing Runtimes: are not impacted.

- Anypoint Monitoring
During Maintenance Downtime:
- Anypoint platform users may not be able to use Anypoint monitoring
***ATTENTION: up to 2 hours of service interruption is expected during this maintenance window.***

We will be performing database maintenance.
*** Service Impact Details:
** Applications:
Anypoint Monitoring
Visualizer
During Maintenance Downtime:
- Anypoint platform users may not be able to use Anypoint monitoring
- Visualizer users may not be able to use Visualizer.

***ATTENTION: up to 2 hours of service interruption is expected during this maintenance window.***

We will be performing database maintenance.
*** Service Impact Details:
** Applications:
API Analytics

During Maintenance Downtime:
- API Analytics users may not be able to use API Analytics

***ATTENTION: up to 2 hours of service interruption is expected during this maintenance window.***

We will be performing database maintenance.
*** Service Impact Details:
** Applications:
Anypoint Monitoring Alerting

During Maintenance Downtime:
- Users may observe delays in getting Anypoint Monitoring alerts


*** ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window for the following ***


We will be doing a scheduled upgrade on part of the platform underlying infrastructure.

*** Service Impact Details:
* Applications:
- Anypoint Runtime Manager
During maintenance downtime:
- Runtimes: CloudHhub CPU / Memory alerts will be delayed during the maintenance window. In addition, CloudHub Applications utilizing the Auto-scaling feature, will not be able to scale up or scale down, during the maintenance window.
- User Interface (UI): will not be impacted.
- API calls: will not be impacted.
- Logs and Data: will not be impacted
- Following maintenance downtime:
- Runtimes and all services: will resume normal operation.

*** ATTENTION: a 5-15 minutes of service interruption is expected during this maintenance window for the following ***


We will be doing a scheduled upgrade on part of the platform underlying infrastructure.

*** Service Impact Details:

* Applications:

- Composer

- Anypoint API Manager

During maintenance downtime:

- Composer Flows: connection management will be affected.

- API Manager: policies management will be affected.

Following maintenance downtime:

- Composer Flows: connection management will resume normal operations.

- API Manager: policies management will resume normal operations.
Apr 3, 12:37 PDT
Scheduler not visible in Runtime Manager
Resolved - This incident has been resolved.
Apr 11, 10:09 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 09:51 PDT
Investigating - We are currently investigating an issue where some customers are not able to view schedulers in Runtime Manager when deploying an uploaded application asset to Runtime Fabric and CloudHub 2.
Apr 11, 09:38 PDT
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024
Mule App deployments to CloudHub 2.0 Shared Spaces for Mule runtimes 4.6 and above are failing.
Resolved - This incident has been resolved.
Apr 2, 13:30 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 13:14 PDT
Investigating - Titanium customers who deploy Mule runtimes 4.6 and above on CloudHub 2.0 Shared Spaces with tracing will see new deployments fail. Runtimes are not impacted. Our teams are investigating.
Apr 2, 10:45 PDT
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