Anypoint Platform Release and Maintenance Window
Scheduled Maintenance Report for EU1 - Anypoint Platform
Completed
The scheduled maintenance has been completed.
Posted Dec 09, 2021 - 14:17 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 09, 2021 - 10:00 PST
Update
Update Dec 9, 2021: No Downtime for Anypoint Exchange, Anypoint DataGraph and Anypoint Design Center.
The internal database upgrade that was planned for this release window is now removed and a new future announcement will provide additional details.
Posted Dec 09, 2021 - 08:29 PST
Update
Bug fixes & back-end performance enhancement releases


Anypoint Webserver:
Minor configuration change for MuleSoft Composer
Modify path for Mulesoft Anypoint Landing Page

Posted Dec 02, 2021 - 13:06 PST
Scheduled
On Thursday, Dec 9, 2021 between 10AM and 3PM PDT (1PM - 6PM EDT, 5PM-10PM UTC)

Customer Impacting / Downtime Announcement(s)

ATTENTION: up to 1 hour of service interruption is expected.

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
Anypoint Exchange
Anypoint DataGraph
* User Experience(UX): User Interface (UI) will display errors when asset publication is triggered, and when DataGraph endpoints are updated.
* API Calls: REST API calls for Asset publication will perform slower than usual.
* Existing Runtimes: are not impacted.

ATTENTION: up to 1 hour of service interruption is expected.

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint Exchange
- Anypoint Design Center
* User Experience(UX): User Interface (UI) will display errors when projects are listed or created on Design Center, when assets are listed or published on Exchange, and when Studio uses Git Proxy Server to pull/push to a project.
* API Calls: REST APIs for Design Center and Exchange will not be accessible
* Existing Runtimes: are not impacted.

ATTENTION: up to 1 hour of service interruption is expected.

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint Exchange
* User Experience(UX): User Interface (UI) will display errors when assets are listed or published on Exchange.
* API Calls: REST APIs for Exchange will not be accessible
* Existing Runtimes: are not impacted.

ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.

We will be performing a scheduled upgrade on part of the platform’s underlying infrastructure.
*** Service Impact Details:
** Applications:
API Mocking Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Mocking Service calls from API Designer and Exchange will fail due to Mocking Service being unavailable
* API Calls: REST APIs for Mocking Service will not be accessible as the service will be unavailable .

ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.

We will be performing a scheduled upgrade of an internal database.

*** Service impact details:
** Applications:
Runtime Manager
Applications and server alerts will not be available during the upgrade.
During maintenance downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Platform alerts and platform messages usage will be interrupted. Some servers’ and applications’ discrete alerts could be interrupted.
* API calls: API calls will be interrupted

ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.


As part of our efforts to enhance our security posture to best protect our customer data, we are updating our databases to have encryption at rest. The Object Store v1 (OSv1) POST/PUT/DELETE functionality will be disrupted for up to 15 minutes during the maintenance window.
Please see here for more details -
https://help.mulesoft.com/s/article/Anypoint-Platform-CloudHub-Data-Migration

Service Impact Details:
** Applications:
Runtime Manager -
Application deployments through Runtime Manager will fail or will be delayed for up to an hour.
API Manager -
API deployments through API Manager will fail or will be delayed for up to an hour.
Design Center
Design Center test experience will be degraded for up to an hour.
Scheduler -
Application schedules can be delayed by up to an hour.
Object Store v1 -
Applications using OSv1 (Mule 3.x) will not be able to write/update data while experiencing transaction failures. OSv1 POST/PUT/DELETE API calls will fail up to 15 mins.

During Maintenance Downtime:

Existing Runtimes/Applications: The existing applications that are running will not be impacted. However, updates and restarts will be delayed for up to an hour.
Application management capabilities of Runtime Manager may be disrupted as some servers may be disconnected and become unavailable for management. This will be temporary and the correct state of the application will be reflected after the update has been completed.

New Runtimes/Applications: Requests for new application deployment will be delayed for up to an hour.

User Experience(UX): Applications, DLB, VPNs and VPC UI will be in read-only mode. Updates will not work but assets will be visible and will not be impacted.

API Calls: OSv1 POST/PUT/DELETE API calls will fail for up to 15 mins. GET requests will continue to work.

CloudHub POST/PUT/PATCH/DELETE API calls will fail for up to 30 mins. GET requests will continue to work.

Metrics Data: Cloudhub Dashboard data will be delayed by up to 30 mins.

ATTENTION: up to 1 hour of service interruption is expected during this maintenance window for the following ***


We will be performing maintenance to the Runtime Fabric management database.
*** Service Impact Details:
** Applications:
Runtime Fabric applications
* User Experience(UX): Managing Runtime Fabric clusters will be impacted. Customers will not be able to manage their clusters from the Anypoint platform UI.
* API Calls: REST API calls for managing runtime fabric will not be accessible.
** Existing runtimes: are not impacted.

*** ATTENTION: a 15 min to 1 hour service interruption is expected during this maintenance window … ***

We will be performing a scheduled upgrade on part of the platform's underlying infrastructure.
*** Service impact details:
* Applications:
- Runtime Manager
During the service interruption, there will be no impact to the applications.
During maintenance downtime:
* Runtimes: are not impacted.
* User Experience(UX): Application management capabilities of Runtime Manager may be disrupted as some servers may be disconnected and become unavailable for management. This will be temporary and the correct state of the application will be reflected after the update has been completed.
* API calls: API calls will not be impacted
* Logs and Data: Internal logs and metric display data will be updated during the service interruption.


ATTENTION: Changes to Anypoint Platform's mailing distribution system.

We will be performing an update to Anypoint Platform's mailing distribution system as part of scalability and resilience improvements for the platform. Please check the Knowledge Article https://help.mulesoft.com/s/article/Anypoint-Platform-s-mailing-system-migration-December-2021 for details.
Posted Nov 29, 2021 - 13:20 PST
This scheduled maintenance affected: Runtime Services (Runtime Fabric, Scheduler), Anypoint Management Center (API Manager, Runtime Manager), and Design Center (API Mocking Service).