Anypoint Platform Release and Maintenance Window
Scheduled Maintenance Report for EU1 - Anypoint Platform
The scheduled maintenance has been completed.
Posted Feb 16, 2023 - 12:27 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 16, 2023 - 10:00 PST
We will be undergoing scheduled maintenance during this time.
Posted Feb 08, 2023 - 12:08 PST
On Thursday, Feb 16, 2023 between 10AM and 3PM PDT (1PM - 6PM EDT, 6PM-11PM UTC)

Load Balancer update

MuleSoft has an upcoming scheduled upgrade for CloudHub 1.0 Dedicated Load Balancers, which will require DLBs to run on the latest version to maintain high reliability and security.

DLB Automatic Upgrade Dates
Sandbox - February 6-10, 2023
Production - February 18-19, 2023

Important Note
For Customers who haven’t upgraded or deployed a new DLB since October 2021. The two significant changes are that weak cipher suites are disabled and customers using static IPs need to allowlist the additional static IPs for DLBs. MuleSoft recommends customers to review the KB Article ( and take the required action.
MuleSoft Recommends customers to proactively update their DLB, prior to the scheduled upgrade dates. Directions here to manually trigger the upgrade

Customer Impacting / Downtime Announcement(s)

ATTENTION: up to 10 minutes of service interruption is expected.

We will be performing a scheduled upgrade of an internal infrastructure component.
*** Service Impact Details:
** Applications:
- Anypoint Design Center
- Anypoint Flow Designer
* User Experience(UX): User Interface (UI) will display errors when:
- Design Center: users will experience downgraded experience (slowness) or some errors while listing projects.
- Flow Designer: users will experience downgraded experience (slowness) or some errors while designing and testing Mule Applications.

***ATTENTION: up to 60 minutes of service interruption is expected.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
* Applications:
- Exchange
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations.
- API calls: to these services will return Service Unavailable Error (503). GET Request will not be affected.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes and all services: will resume normal operation.
Posted Feb 06, 2023 - 13:50 PST
This scheduled maintenance affected: Communities and Engagements (Exchange) and Design Center (Flow Designer, Design Center Projects).