All Systems Operational

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This is the Status Page for the EU1 Region. For other regions, please follow these links:

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Gov: https://gov-status.mulesoft.com/

Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
API Analytics Operational
Anypoint Monitoring Operational
API Functional Monitoring Operational
API Governance
Operational
Anypoint Security Operational
Secrets Manager Operational
Security - Edge Operational
Tokenization Operational
Communities and Engagements Operational
API Community Manager Operational
Exchange Operational
Design Center Operational
Flow Designer Operational
API Designer Operational
API Mocking Service Operational
Design Center Projects Operational
Runtime Services Operational
Runtime Fabric Operational
Scheduler Operational
Log Aggregator Operational
Insights Operational
Persistent Queues Operational
Anypoint MQ Operational
Anypoint MQ - Admin - eu-central-1 Operational
Anypoint MQ - Stats - eu-central-1 Operational
Anypoint MQ - Broker - eu-west-1 Operational
Anypoint MQ - Broker - eu-west-2 Operational
Object Store v2 Operational
Object Store v2 - Stats - eu-central-1 Operational
Object Store v2 - Service - eu-central-1 Operational
Object Store v2 - Service - eu-west-1 Operational
Anypoint Partner Manager v2
Operational
Anypoint Visualizer Operational
DataGraph Operational
MuleSoft Composer Operational
MuleSoft Help Center Operational
MuleSoft RPA
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 1, 2023

No incidents reported today.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Anypoint Platform Release and Maintenance Window
Completed - The scheduled maintenance has been completed.
Sep 28, 15:00 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 28, 11:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 10:00 PDT
Scheduled - On Thursday, September 28, 2023, between 10AM and 3PM PDT (1PM - 6PM EDT, 5PM-10PM UTC)

New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases


Customer Impacting / Downtime Announcement(s)

*** ATTENTION: a 15 min to 1 hour service interruption is expected during this maintenance window … ***

We will be performing a scheduled upgrade on part of the platform's underlying infrastructure.
*** Service impact details:
* Applications:
- Runtime Manager
This interruption affects only Standalone Servers. Runtime Fabric, Cloud Hub 2.0, Flex Gateway are not impacted.
During the service interruption, there will be no impact to the applications.
During maintenance downtime:
* Runtimes: are not impacted.
* User Experience(UX): Application management capabilities of Runtime Manager may be disrupted as some servers may be disconnected and become unavailable for management. This will be temporary and the correct state of the Mmule application will be reflected after the maintenance window has been completed.
* API calls: API calls will not be impacted
* Logs and Data: log and metric display data will be updated during the service interruption.

*** ATTENTION: 40 minutes of service interruption is expected during this maintenance window for the following ***


We will be doing a scheduled upgrade on part of the platform underlying infrastructure.

*** Service Impact Details:
* Applications:
- Anypoint Runtime Manager
During maintenance downtime:
- Runtimes: Cloudhub CPU / Memory alerts will be delayed during the maintenance window. In addition, CloudHub Applications utilizing the Auto-scaling feature, will not be able to scale up or scale down, during the maintenance window.
- User Interface (UI): will not be impacted.
- API calls: will not be impacted.
- Logs and Data: will not be impacted
- Following maintenance downtime:
- Runtimes and all services: will resume normal operation.

*** ATTENTION: 1 hour of service interruption is expected during this maintenance window for the following ***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint Exchange
- Anypoint DataGraph
- Anypoint API Manager
- Anypoint API Governance
- Anypoint Monitoring Center
- Anypoint Visualizer
- Cloudhub
- API Catalog
* User Experience(UX): User Interface (UI) will display errors when:
- DataGraph: users deploy Datagraph instances, which will remain on status "on hold"
- API Manager: users submit new policies or publish new assets like API specs. Also, when users try to create a Policy Template.
- API Governance: users try to update rulesets in Exchange.
- Cloudhub: users try to create new CloudHub 2.0 schedulers.
- API Catalog: users publish their API Specifications using the command line.
* API Calls: REST API calls for asset publication won't work.
* Existing Runtimes: are not impacted.
During maintenance downtime:
- Cloudhub:: Autoscaler alerts will get delayed
Following maintenance downtime:
- Cloudhub: Autoscaler delayed alerts will be processed and the service will work as usual.

*** ATTENTION: up to 3 hours of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on Access Management database.
*** Service Impact Details:
* Applications:
- Access Management
During maintenance downtime
- Anypoint users will not be able to login to their account. Any user that has already logged in prior to the downtime window will only be able to view information, but will not be able to make any modifications in Access Management until the scheduled downtime is complete.
- API calls to Access Management may be errored out.
Following maintenance downtime
- Access Management will function as usual
- API calls will function as usual
Sep 19, 15:52 PDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Customers will experience problems with our MuleSoft Anypoint Platform
Postmortem - Read details
Sep 21, 16:28 PDT
Resolved - This incident has been resolved.
Sep 20, 13:06 PDT
Monitoring - All services are recovered now, we are monitoring.
Sep 20, 12:01 PDT
Update - More services are recovered now, we are still monitoring full recovery.
Sep 20, 11:39 PDT
Update - More services are recovered now, we are still monitoring full recovery.
Sep 20, 11:12 PDT
Update - We are continuing to work on a fix for this issue.
Sep 20, 10:19 PDT
Update - More services are recovered now, we are still monitoring full recovery.
Sep 20, 10:15 PDT
Update - After implementing the fix, some components started to recover, Customers will still experience errors on some MuleSoft Anypoint Services, teams are fully engage and monitoring the recovery.
Sep 20, 09:36 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 20, 09:02 PDT
Investigating - Customers will experience problems with our MuleSoft Anypoint Platform due to an issue with a 3rd party vendor. Runtimes maybe be impacted. Engineering teams are investigating the problem.
Sep 20, 08:34 PDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

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