All Systems Operational

About This Site

This is the Status Page for the EU1 Region. For other regions, please follow these links:

US: https://status.mulesoft.com/
Gov: https://gov-status.mulesoft.com/

Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
API Analytics Operational
Anypoint Monitoring Operational
API Functional Monitoring Operational
API Governance ? Operational
Anypoint Security Operational
Secrets Manager Operational
Security - Edge Operational
Tokenization Operational
Communities and Engagements Operational
API Community Manager Operational
Exchange Operational
Design Center Operational
Flow Designer Operational
API Designer Operational
API Mocking Service Operational
Design Center Projects Operational
Runtime Services Operational
Runtime Fabric Operational
Scheduler Operational
Log Aggregator Operational
Insights Operational
Persistent Queues Operational
Anypoint MQ Operational
Anypoint MQ - Admin - eu-central-1 Operational
Anypoint MQ - Stats - eu-central-1 Operational
Anypoint MQ - Broker - eu-west-1 Operational
Anypoint MQ - Broker - eu-west-2 Operational
Object Store v2 Operational
Object Store v2 - Stats - eu-central-1 Operational
Object Store v2 - Service - eu-central-1 Operational
Object Store v2 - Service - eu-west-1 Operational
Anypoint Partner Manager v2 ? Operational
Anypoint Visualizer Operational
DataGraph Operational
MuleSoft Composer Operational
MuleSoft Help Center Operational
MuleSoft RPA ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 2024 - 16:27 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 2024 - 16:23 PST
Scheduled - On Thursday, Feb 29, 2024 between 10AM and 3PM PDT (1PM - 6PM EDT, 6PM-11PM UTC)

New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases



*** ATTENTION: a 15 to 30 min service interruption is expected during this maintenance window … ***

We will be performing a scheduled upgrade on part of the platform’s underlying infrastructure.
*** Service impact details:
* Applications:
- Runtime Manager
This interruption affects only Runtime Fabric and Cloud Hub 2.0. Flex Gateway and Standalone Servers are not impacted. During the service interruption, there will be no impact to the applications.
During maintenance downtime:
* Runtimes: are not impacted.
* User Experience(UX): On the Runtime Fabric and Private Space Status pages, RTF Agents might show as “Degraded” status. Customers might not be able to deploy applications to their existing RTF Agents and Private Spaces. Registration of new RTF Agents and Private Spaces will take longer than usual to achieve "Active” status. This will be temporary and fixed after the maintenance window has been completed.
* API calls: API calls will not be impacted
* Logs and Data: log and metric display data will be updated during the service interruption.




Customer Impacting / Downtime Announcement(s)

***ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
Mocking Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Mocking Service calls from API Designer, Exchange and API Community Manager (ACM) will fail due to Mocking Service being unavailable
* API Calls: REST APIs calls for Mocking Service will not be accessible as the service will be unavailable


*** ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window for the following ***


We will be doing a scheduled upgrade on part of the platform underlying infrastructure.

*** Service Impact Details:
* Applications:
- Anypoint Runtime Manager
During maintenance downtime:
- Runtimes: CloudHhub CPU / Memory alerts will be delayed during the maintenance window. In addition, CloudHub Applications utilizing the Auto-scaling feature, will not be able to scale up or scale down, during the maintenance window.
- User Interface (UI): will not be impacted.
- API calls: will not be impacted.
- Logs and Data: will not be impacted
- Following maintenance downtime:
- Runtimes and all services: will resume normal operation.



ATTENTION: up to 1 hour of service interruption is expected.

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint Exchange
- Anypoint DataGraph
- Anypoint API Manager
- Anypoint API Governance
- Cloudhub
- API Catalog
* User Experience(UX): User Interface (UI) will display errors when:
- DataGraph: users deploy Datagraph instances, which will remain on status "on hold"
- API Manager: users submit new policies or publish new assets like API specs. Also, when users try to create a Policy Template.
- API Governance: users try to update rulesets in Exchange.
- Cloudhub: users try to create new CloudHub 2.0 schedulers.
- API Catalog: users publish their API Specifications using the command line.
* API Calls: REST API calls for asset publication won't work.
* Existing Runtimes: are not impacted.

*** ATTENTION: 60 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of an internal database.

*** Service Impact Details:
** Applications:
- Anypoint Partner Manager V2 (APMv2)
* User Experience(UX): Users will not be able to access Partner Manager v2 during this upgrade
* API Calls: Platform APIs for Partner Manager will not be accessible
* Existing Runtimes: Processing of B2B transactions in the runtime applications deployed by Partner Manager will NOT be impacted



***ATTENTION: up to 4 hours of service interruption is expected during this maintenance window.***


We will be performing database maintenance.

*** Service Impact Details:
** Applications:
Anypoint Monitoring
Visualizer
During Maintenance Downtime:
- Anypoint platform users may not be able to use Anypoint monitoring
- Anypoint Platform users may not be able to deploy new apps or restart existing apps
- Visualizer users may not be able to use Visualizer.





59291521
*** ATTENTION: up to 30 minutes of service interruption is expected during this maintenance window. ***


As part of our efforts to enhance our resiliency, performance and availability we are upgradting the databases infrastracture. Consequently, there may be an impact on the create/update functionality for applications, notifications for a duration of up to 30 minutes.

*** Service Impact Details:
* Applications:
- Runtime Manager
- API Manager
- Design Center
- Scheduler
- Notifications
During maintenance downtime:
- Runtimes: will not be impacted
- User Interface (UI): Deploying and updating CloudHub applications will not be achievable up to 30 minutes.
- API calls: Deploying and updating CloudHub applications will not be achievable up to 30 minutes.
- Design Center Design Center test experience will be degraded for up to 30 minutes.
- Scheduler Application schedules can be delayed by up to 30 minutes.
NotificationsCloudHub notifications and custom notification in runtime will be will not be created/triggered up to 30 minutes
- Logs and Data: will not be impacted

Following maintenance downtime:
- User Interface (UI): Deploying and updating CloudHub applications will work as usual.
- API calls: Deploying and updating CloudHub applications will will work as usual.
- Design Center Design Center test experience will be as usual.
- SchedulerApplication schedules will resume again.
NotificationsCloudHub notifications and custom notification in runtime will work as usual.
- Logs and Data: will work as usual.

Feb 29, 2024 - 10:00 PST
Past Incidents
Feb 20, 2024

No incidents reported today.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Completed - The scheduled maintenance has been completed.
Feb 15, 14:46 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 10:00 PST
Scheduled - On Thursday, Feb 15, 2024 between 10AM and 3PM PST (1PM - 6PM EST, 6PM-11PM UTC)

Bug fixes & back-end performance enhancement releases


Anypoint Webserver
- OAuth Client System (OCS) implementing rate limiting policy - an internal service to create OAuth connections in MS Composer.

Customer Impacting / Downtime Announcement(s)


*** ATTENTION: up to 4 hours of service interruption is expected during this maintenance window ***

We will be performing database maintenance.
*** Service Impact Details:
** Applications:
Anypoint Monitoring
Visualizer
During Maintenance Downtime:
- Anypoint platform users may not be able to use Anypoint monitoring
- Anypoint Platform users may not be able to deploy new apps or restart existing apps
- Visualizer users may not be able to use Visualizer.

*** ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window ***

We will be performing a scheduled update Vulnerability Remediation of an internal database for email notifications
*** Service impact details:
** Applications:
Runtime Manager
API Manager
Composer
During maintenance downtime:
* User Experience(UX): Email notification system will be unavailable.



*** ATTENTION: up to 60 minutes of service interruption is possible during this maintenance window ***

We will be performing a scheduled upgrade on part of the platform's underlying infrastructure.
*** Service impact details:
* Applications:
- Monitoring Center
During maintenance downtime:
This potential interruption will only affect Alerts. New and existing alerts status changes (including alert triggering) may be delayed until downtime is concluded.
* User Experience(UX): Monitoring Center alerts may not be triggered.

*** ATTENTION: up to 60 minutes of service interruption is expected ***

Exchange will be performing an increase of the size of an internal database.
*** Service Impact Details:
* Applications:
- Exchange
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations.
- API calls: to these services will return Service Unavailable Error (503). GET RequestsRequest will not be affected.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes and all services: will resume normal operation.

Feb 7, 10:28 PST
Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.

Feb 7, 2024

No incidents reported.

Feb 6, 2024

No incidents reported.