All Systems Operational
About This Site
This is the Status Page for the EU1 Region. For other regions, please follow these links:
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Anypoint Management Center
Operational
Access Management
Operational
API Manager
Operational
Runtime Manager
Operational
API Analytics
Operational
Anypoint Monitoring
Operational
API Functional Monitoring
Operational
API Governance
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Operational
Anypoint Security
Operational
Secrets Manager
Operational
Security - Edge
Operational
Tokenization
Operational
Communities and Engagements
Operational
API Community Manager
Operational
Exchange
Operational
Design Center
Operational
Flow Designer
Operational
API Designer
Operational
API Mocking Service
Operational
Design Center Projects
Operational
Runtime Services
Operational
Runtime Fabric
Operational
Scheduler
Operational
Log Aggregator
Operational
Insights
Operational
Persistent Queues
Operational
Anypoint MQ
Operational
Anypoint MQ - Admin - eu-central-1
Operational
Anypoint MQ - Stats - eu-central-1
Operational
Anypoint MQ - Broker - eu-west-1
Operational
Anypoint MQ - Broker - eu-west-2
Operational
Object Store v2
Operational
Object Store v2 - Stats - eu-central-1
Operational
Object Store v2 - Service - eu-central-1
Operational
Object Store v2 - Service - eu-west-1
Operational
Anypoint Partner Manager v2
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Operational
Anypoint Visualizer
Operational
DataGraph
Operational
MuleSoft Composer
Operational
MuleSoft Help Center
Operational
MuleSoft RPA
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Anypoint Platform Release and Maintenance Window
Dec 7, 2023 10:00-15:00 PST
New/Enhanced Feature Releases
Bug fixes & back-end performance enhancement releases
Customer Impacting / Downtime Announcement(s)
***ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.***
We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
Mocking Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Mocking Service calls from API Designer, Exchange and API Community Manager (ACM) will fail due to Mocking Service being unavailable
* API Calls: REST APIs calls for Mocking Service will not be accessible as the service will be unavailable
Customer Impacting / Downtime Announcement(s)
***ATTENTION: up to 60 minutes of service interruption is expected.***
Exchange will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
* Applications:
- Exchange
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations.
- API calls: to these services will return Service Unavailable Error (503). GET RequestsRequest will not be affected.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes and all services: will resume normal operation.
ATTENTION: up to 1 hour of service interruption is expected.
We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint Exchange
- Anypoint DataGraph
- Anypoint API Manager
- Anypoint API Governance
- Cloudhub
- API Catalog
* User Experience(UX): User Interface (UI) will display errors when:
- DataGraph: users deploy Datagraph instances, which will remain on status "on hold"
- API Manager: users submit new policies or publish new assets like API specs. Also, when users try to create a Policy Template.
- API Governance: users try to update rulesets in Exchange.
- Cloudhub: users try to create new CloudHub 2.0 schedulers.
- API Catalog: users publish their API Specifications using the command line.
* API Calls: REST API calls for asset publication won't work.
* Existing Runtimes: are not impacted.
*** ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window for the following ***
We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Anypoint Runtime Manager
During maintenance downtime:
- Runtimes: CloudHhub CPU / Memory alerts will be delayed during the maintenance window. In addition, CloudHub Applications utilizing the Auto-scaling feature, will not be able to scale up or scale down, during the maintenance window.
- User Interface (UI): will not be impacted.
- API calls: will not be impacted.
- Logs and Data: will not be impacted
- Following maintenance downtime:
- Runtimes and all services: will resume normal operation.
*** ATTENTION: up to 10 minutes of service interruption is expected during this maintenance window for the following ***
The Audit Log in Anypoint Access Management will experience up to ten minutes of downtime while the database is upgraded during the maintenance window.
*** Service Impact Details:
* Applications:
- Audit Log
During maintenance downtime
- Audit logs may not be queryable.
Following maintenance downtime
- Old audit logs will become queryable again. New audit logs may take up to an hour before they become queryable.
Customer Impacting / Downtime Announcement(s)
*** ATTENTION: Up to 60 minutes of service interruption is expected during this maintenance window for an isolated number of RPA customers ***
The majority of RPA customers will not be impacted.
*** Service Impact Details:
* Application:
RPA
During maintenance downtime:
- Runtimes: are not affected except for isolated customer(s).
- User Interface (UI): interruptions in activity will be observed for the isolated customer(s), all other customers will be un-affected.
- API calls: 503 will be observed for the isolated customer(s), all other customers will be un-affected.
- Logs: will continue to be collected.
- Data: No data loss is expected for any tenant. However, customer triggered RPA configuration changes for the isolated customer(s) during the maintenance window may not be persisted. All other tenants will be un-affected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes services, UI, API : will resume normal operation.
***ATTENTION: up to 3 hours of service interruption is expected.***
We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
* Applications:
- API Manager
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations.
- API calls: to these services will return Service Unavailable Error (503). GET Requests will not be affected.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes and all services: will resume normal operation.
***ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window.***
We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
API Functional Monitoring
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): API Functional Monitoring tests will not be executed as AFM Service being unavailable
* API Calls: REST APIs calls for API Functional Monitoring Execution-Service will not be accessible as the service will be unavailable
ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window.
We will be performing a scheduled update Vulnerability Remediation of an internal database for email notifications
*** Service impact details:
** Applications:
Runtime Manager
API Manager
Composer
CloudHub
During maintenance downtime:
* User Experience(UX): Email notification system will be unavailable.
*** ATTENTION: 30 minutes of service interruption is expected during this maintenance window for the following ***
We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Connectivity Tooling
- Composer
- Citizen Platform
- Anypoint Studio
- Exchange
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): Will display errors when applications will try to access our public artifact repository
- API calls: to these services will return Service Unavailable Error (503).
- Logs and Data: will continue to be collected.>
Following maintenance downtime:
- Logs and Data: will appear as usual
- Runtimes and all services: will resume normal operation
ATTENTION: up to 1 hour of service interruption is expected.
We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint API Designer
- Mocking service
- Anypoint Flow Designer
- Anypoint Exchange
- Anypoint Studio
- MuleSoft Composer and Composer for Salesforce
* User Experience(UX): User Interface (UI) will display errors when:
- API Designer: projects are listed, opened or created.
- Mocking service: upon interaction within API Designer.
- Flow Designer: users want to list their connections or configurations.
- Exchange: assets are published, deleted, and when asset portals are read or modified. Also, when asset publication is triggered
- Studio: creating an API project, importing an API Specification from Design Center, pulling or pushing from API projects synchronized with Design Center, or downloading a RAML from Design Center to a Mule Project.
- Composer: flows are listed, opened or created.
* API Calls: REST API calls for asset publication won't work.
* Existing Runtimes: are not impacted.
***ATTENTION: up to 4 hours of service interruption is expected during this maintenance window.***
We will be performing maintenance on our Provisioning workflow
*** Service Impact Details:
** Applications:
- Anypoint Monitoring
- Visualizer
During Maintenance Downtime:
- Anypoint platform users may not be able to use Anypoint monitoring.
- Visualizer users may not be able to use Visualizer.
Posted on Nov 29, 2023 - 15:40 PST