Logs and Metrics Failing to show in Monitoring

Incident Report for EU1 - Anypoint Platform

Resolved

As of 7:27 PM the issue has been resolved.

Posted Feb 23, 2024 - 19:34 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 23, 2024 - 15:54 PST

Update

We are continuing to work on a fix for this issue.

Posted Feb 23, 2024 - 13:16 PST

Identified

We have identified an issue where some 4.6 and Cloud Hub 2 customers also have VPN traffic that does not allow sending traffic to new ingestion endpoints and may not see logs and metrics in their monitoring.

Posted Feb 23, 2024 - 11:43 PST

This incident affected: Anypoint Management Center (Anypoint Monitoring).